However, it still leaves you with an overpriced modem rental fee and a device that uses more electricity than a typical modem/router combo. The Best Way to Turn Off Comcast’s Public Wi-Fi Hotspot: Get Rid of your Leased Modemĭisabling the Comcast Xfinity public Wi-Fi hotspot feature is one way to prevent your modem from being used as a hotspot. If you run into issues, call Comcast customer service at 1-80 (1-800-XFINITY). Go here to manage your preferences and “turn off” (it is turned “on” by default). How to Opt-Out or Disable your Comcast Public Wi-Fi Hotspotĭisabling or opting your modem out of the Comcast Xfinity public Wi-Fi hotspot network is fairly simple on the surface, but there have been reports of customers running into issues, and you may have to periodically re-opt-out. I mean, why not offer to wipe out customers leased modem fees (or at least provide a discount) if they opt in to using the modem as a public Wi-Fi hotspot?ĭo you feel your blood starting to boil? Comcast has a long history of sticking it to its customers, from overpriced leased modem rental fees (and even erroneous modem rental fees when you have your own unit), to never-ending price increases, and painful price negotiations, and other customer service battles. On top of that, it’s been estimated that there is an incremental cost of electricity for using their 2 antenna modems, even if nobody is connecting to your modem other than you.įurthermore, they are doing it without your permission by automatically opting you in via their terms of service (there is a way to opt-out your modem from Comcast public Wi-Fi hotspot use, which I’ll detail in a bit). At any given moment a limited amount of bandwidth can go through your device, after all. One of the big downsides of this is that it could be slowing down your overall speed. Not only are you paying an outrageous $14 per month ($168 per year) with the latest Xfinity modem rental fee increase on top of your overpriced internet package to lease a sub-par modem, but Comcast is then using that very same modem that you are being overcharged for to provide Xfinity hotspot Wi-Fi service to other Xfinity customers as a perk (they even used to offer “On Demand” plans to anyone for a price, but now solely offer Xfinity hotspots to subscribers).
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